Help Center

Frequently Asked Questions

Everything dental practices need to know about DentraxAI: pricing, setup, call handling, security, support, and ROI.

1

Getting Started

The basics of what DentraxAI is, who it is for, and how practices begin.

DentraxAI is an AI-powered voice receptionist built specifically for dental practices. When a patient calls your clinic, DentraxAI answers the phone directly in under 300 milliseconds, holds a natural conversation, understands what the patient needs, books the appointment into your practice management software in real time, and sends your team a clean summary of the call. It works 24/7, handles unlimited calls simultaneously, and integrates with your existing phone number and PMS. Unlike basic chatbots or callback services, DentraxAI is a live voice answer, not a delayed text follow-up.

2

Pricing & ROI

Plan costs, expected returns, guarantees, pilots, and contract terms.

3

Call Handling

How DentraxAI answers patients, handles after-hours demand, and escalates to humans.

4

Implementation & Integrations

Setup timelines, PMS integrations, phone systems, scheduling rules, and communication tools.

5

AI Experience

Languages, patient experience, customization, and how the AI sounds on real calls.

6

Security & Reliability

HIPAA, patient data protection, uptime, redundancy, and release practices.

7

Support

Ongoing support, optimization, performance reviews, and success management.

Still Have Questions?

Ask about your clinic's call flow

Share your practice size, phone volume, and PMS. A DentraxAI workflow specialist can map the best starting point.

We use this information only to respond to your inquiry and prepare a relevant workflow recommendation.